Colorado weather changes fast, and safety comes first.

We will cancel or postpone a tour if:

• Lightning is present or forecasted severe winds make the trail unsafe
• Hazardous trail conditions form (ice, washouts, etc.)
• Wildfire smoke creates unsafe air quality
• Exoskeleton equipment cannot be safely used

If we cancel because of weather

• Free reschedule
• Credit for a future tour

If during the fitting or warm-up walk we determine that:

• The exoskeleton does not fit properly,
• You are not physically stable enough for the trail, or
• The hike would not be safe for you today,

We will:

• Switch you to a safer route, or
• Offer a full refund if the hike cannot proceed safely.

Our priority is your safety and comfort. Always.

Please arrive on-time for exoskeleton fitting.

• Arrivals more than 15 minutes late may shorten your hike time.
• Arrivals more than 30 minutes late may be treated as a "No show" if we cannot safely conduct the tour.

• Use the exoskeleton only as shown during the briefing.
• Do not alter straps, joints, or settings without guide approval.
• Keep the device clean and dry unless instructed otherwise.

Normal wear and trail dust are expected. However, guests may be responsible for repair costs if equipment is damaged due to:

• reckless misuse
• intentional damage
• ignoring safety instructions

Notify your guide immediately if:

• Something feels loose or uncomfortable
• You notice unusual noises
• Balance or support feels inconsistent

All gear must be returned at the end of the tour to your guide.